Online Coaching-OPAL® (Online Internet/Intranet-based Performance and Learning)

Online Intranet-based Performance and Learning (OPAL) is the first comprehensive performance enhancement system developed specifically for the intranet. The tools your employees need to build skills and perform better on the job—such as insightful information, action planners, self-assessments, worksheets, performance tools, and more—are presented via the intranet on a clear, intuitive interface right at their PCs.

Because the information is delivered online, it's presented in the same way to each employee. With OPAL, the skills developed are consistent across all locations. This will be particularly relevant in a group, which has several operations in different countries.

OPAL provides a cost-effective and time-effective way for individuals to assess and learn new skills to make them more valuable to their companies. Employees and leaders can access this content to get just-in-time/just-what’s-need learning on an array of topics in three learning components:

• The first is Advisor: Your Personal Resource for Handling Tough Work Situations. It contains information on how to handle over 70 tough work situations.
• The second learning track is Developer: Your On-line Mentor for Professional Development, which contains information and developmental activities on ten competencies essential to career success.
• The third component is Assessor: Your online tool for employees, use to target strengths and development areas within a broad range of competencies and their associated key actions—the specific behaviors that make up the competency.